Welcome to Prodani Fashion Group. We are dedicated to producing high-quality shoes for men, women, and children. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our services, you agree to the terms of this policy.

Company Overview

Prodani Fashion Group is a leading manufacturer of footwear, committed to delivering stylish and durable shoes for men, women, and children. Our products are crafted with precision and care to ensure the highest level of quality and customer satisfaction. Whether you're looking for fashionable footwear for yourself or comfortable, sturdy shoes for your children, Prodani has you covered.

Our Commitment to Privacy

We understand the importance of your privacy and are committed to protecting your personal information. This policy explains our data collection practices, the purposes for which we use the data, and the measures we take to ensure your information remains secure.

Contact Information

• Company Name: Prodani Fashion Group
• Location: Rruga Industriale, Tiranë, Albania
• Email: [email protected]
• Phone: +355 67 600 0062
• Website: www.prodanifashion.com

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

Personal information refers to any information that can be used to identify an individual. We collect the following types of personal information:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (such as credit card details)
• Date of birth (if required for certain services)
• Gender (optional)
• Account login details (username and password)
• Preferences and interests (optional)

Non-Personal Information

Non-personal information refers to data that cannot be used to identify an individual. We collect the following types of non-personal information:

• Browser type and version
• IP address
• Pages visited on our website
• Time and date of access
• Referral source (how you arrived at our website)
• Device type (e.g., mobile, desktop)
• Operating system

Sensitive Information

Sensitive information refers to data that is more private in nature and requires a higher level of protection. We generally do not collect sensitive information unless it is necessary for specific services and you have explicitly consented to its collection.

How We Collect Information

We collect information in several ways:

Direct Collection

We collect information directly from you when you:

• Create an account: When you create an account on our website, we collect your name, email address, and other contact details.
• Place an order: When you make a purchase, we collect your shipping and billing addresses, payment information, and details of the products you have ordered.
• Subscribe to our newsletter: When you subscribe to our newsletter, we collect your email address.
• Contact us: When you contact us via email, phone, or through our website, we collect the information you provide, such as your name, contact details, and the content of your message.
• Participate in surveys or promotions: When you participate in surveys, contests, or promotions, we collect the information you provide, such as your name, contact details, and responses to survey questions.

Automated Collection

We also collect certain information automatically when you visit our website:

• Cookies: We use cookies to collect information about your browsing activities. Cookies are small data files stored on your device that help us remember your preferences and improve your user experience.
• Web beacons: Web beacons are small graphic images that help us understand how you interact with our website. They allow us to track the effectiveness of our marketing campaigns and improve our services.
• Log files: We collect log files that record information about your interactions with our website, such as your IP address, browser type, and pages visited.

Third-Party Collection

We may receive information about you from third parties, such as:

• Social media platforms: If you interact with us through social media, we may collect information from your social media profile, such as your name, profile picture, and contact details.
• Marketing partners: We may receive information from marketing partners who help us promote our products and services.
• Service providers: We may receive information from service providers who assist us in operating our business, such as payment processors and shipping companies.

How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

Order Processing

• Processing and fulfilling orders: We use your personal information to process and fulfill your orders, including shipping products to your address and processing payments.
• Order confirmation and updates: We send order confirmation and updates to your email address to keep you informed about the status of your order.

Customer Service

• Responding to inquiries: We use your contact information to respond to your inquiries and provide customer support.
• Resolving issues: We use your information to investigate and resolve any issues you may encounter with our products or services.

Marketing and Promotions

• Sending promotional materials: We use your email address to send you promotional materials and updates about our products and services. You can opt-out of receiving these communications at any time.
• Personalizing your experience: We use your information to personalize your experience on our website, such as recommending products based on your preferences and past purchases.
• Conducting surveys and contests: We use your information to conduct surveys and contests and to notify winners.

Website Improvement

• Analyzing website usage: We use non-personal information to analyze how visitors use our website and identify areas for improvement.
• Enhancing user experience: We use cookies and other tracking technologies to enhance your user experience by remembering your preferences and providing a more personalized experience.

Security and Fraud Prevention

• Ensuring security: We use your information to ensure the security of our website and protect against unauthorized access, use, or disclosure of your personal information.
• Preventing fraud: We use your information to detect and prevent fraud and other illegal activities.

Legal Compliance

• Complying with legal obligations: We use your information to comply with our legal obligations, such as tax and accounting requirements.
• Responding to legal requests: We may use your information to respond to valid requests by public authorities or law enforcement agencies.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as:

• Payment processors: We share your payment information with payment processors to process your transactions securely.
• Shipping companies: We share your shipping address with shipping companies to deliver your orders.
• Marketing platforms: We share your contact information with marketing platforms to send you promotional materials and updates.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as:

• Compliance with legal obligations: We may disclose your information to comply with our legal obligations, such as tax and accounting requirements.
• Responding to legal requests: We may disclose your information to respond to valid requests by public authorities or law enforcement agencies.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and ensure that your information remains protected.

Protecting Our Rights

We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, including:

• Enforcing our policies: We may disclose your information to enforce our policies and terms of service.
• Preventing fraud: We may disclose your information to detect and prevent fraud and other illegal activities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve our services.

Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the basic functioning of our website. They enable you to navigate our website and use its features, such as accessing secure areas and placing orders.
• Performance Cookies: These cookies help us understand how visitors interact with our website by providing information on the pages visited and the time spent on the site. This information helps us improve the performance and usability of our website.
• Functionality Cookies: These cookies remember your preferences and choices, such as your language preference and login details, to provide a more personalized experience.
• Marketing Cookies: These cookies track your browsing habits to deliver targeted advertisements. They also help us measure the effectiveness of our marketing campaigns.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

• View cookies: See what cookies are stored on your device.
• Delete cookies: Remove cookies stored on your device.
• Block cookies: Prevent cookies from being stored on your device.
• Accept cookies: Allow cookies to be stored on your device.

Please note that if you block or delete cookies, some parts of our website may not function properly.

Web Beacons

We use web beacons (also known as pixel tags) to track the effectiveness of our marketing campaigns and understand how you interact with our website. Web beacons are small graphic images embedded in emails or web pages that provide us with information about your interactions, such as whether you opened an email or clicked on a link.

Log Files

We collect log files that record information about your interactions with our website. Log files include data such as your IP address, browser type, and pages visited. We use this information to analyze website usage, improve our services, and ensure the security of our website.

Your Choices

You have certain choices regarding your personal information:

Access and Update

You can access and update your personal information by contacting us at [email protected]. We will respond to your request within a reasonable timeframe and provide you with the information you need to access and update your data.

Opt-Out

You can opt-out of receiving promotional emails by following the unsubscribe link in the email or by contacting us at [email protected]. Please note that even if you opt-out of receiving promotional emails, we may still send you non-promotional communications, such as order confirmations and updates.

Cookies

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature that allows you to signal your preference not to have your online activities tracked. Our website does not currently respond to DNT signals, but we will update this policy if we make changes to our practices in the future.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can make this request by contacting us at [email protected].

Deletion

You can request the deletion of your personal information by contacting us at [email protected]. We will delete your information unless we are required to retain it for legal or legitimate business purposes.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our security measures include:

Encryption

We use encryption to protect your personal information during transmission. When you enter sensitive information, such as payment details, on our website, we encrypt this information using Secure Socket Layer (SSL) technology.

Access Controls

We limit access to your personal information to authorized employees and service providers who need it to perform their job functions. We require these individuals to maintain the confidentiality of your information and adhere to our privacy policies.

Security Practices

We regularly review and update our security practices to protect your personal information. Our security measures include:

• Firewalls: We use firewalls to protect our network from unauthorized access.
• Intrusion detection systems: We use intrusion detection systems to monitor our network for suspicious activity.
• Data backups: We regularly back up our data to prevent loss in the event of a system failure or security breach.

Data Breaches

In the event of a data breach, we will notify you and the appropriate authorities as required by law. We will take all necessary steps to mitigate the impact of the breach and prevent future occurrences.

International Data Transfers

As we offer worldwide shipping, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

European Economic Area (EEA)

If you are located in the EEA, we will transfer your personal information only to countries that provide an adequate level of data protection, as determined by the European Commission, or where we have implemented appropriate safeguards, such as Standard Contractual Clauses.

Other Regions

For data transfers to countries outside the EEA, we ensure that appropriate safeguards are in place to protect your information, such as:

• Data Protection Agreements: We enter into data protection agreements with our service providers to ensure they protect your information in accordance with applicable data protection laws.
• Consent: We obtain your consent for data transfers where required by law.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Parental Controls

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected]. We will take steps to delete the information as soon as possible.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. These links are provided for your convenience and do not imply endorsement of the content or services provided by these websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Effective Date

This Privacy Policy is effective as of July 11, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +355 67 600 0062
• Address: Rruga Industriale, Tiranë, Albania

Data Subject Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

Right to Access

You have the right to request access to the personal information we hold about you. You can request a copy of your information by contacting us at [email protected].

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal information we hold about you. You can update your information by contacting us at [email protected].

Right to Erasure

You have the right to request the deletion of your personal information in certain circumstances. We will delete your information unless we are required to retain it for legal or legitimate business purposes.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to the processing.

Right to Object

You have the right to object to the processing of your personal information in certain circumstances, such as when we process your data for direct marketing purposes.

Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can make this request by contacting us at [email protected].

Right to Withdraw Consent

If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

Right to Complain

If you have any concerns about our data practices, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.