Welcome to Prodani Fashion Group. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to these terms. If you do not agree with these terms, please do not use our website or services.

Company Information

• Company Name: Prodani Fashion Group
• Location: Rruga Industriale, Tiranë, Albania
• Email: [email protected]
• Phone: +355 67 600 0062
• Website: www.prodanifashion.com

Definitions

In these Terms and Conditions:

• "We", "us", "our" refers to Prodani Fashion Group.
• "You", "your" refers to the user or customer.
• "Website" refers to www.prodanifashion.com.
• "Products" refers to the footwear and related items offered for sale on our website.
• "Services" refers to the services provided by Prodani Fashion Group, including the sale and delivery of products.

Eligibility

By using our website and purchasing our products, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may use our website only with the involvement of a parent or guardian.

Account Registration

To access certain features of our website, you may be required to register for an account. When you register, you agree to:

• Provide accurate, current, and complete information.
• Maintain and promptly update your account information.
• Keep your password secure and confidential.
• Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized use or breach of these Terms and Conditions.

Orders and Payment

Placing an Order

To place an order on our website, follow these steps:

1. Browse our product catalog and select the items you wish to purchase.
2. Add the selected items to your shopping cart.
3. Proceed to checkout and enter your shipping and billing information.
4. Review your order and submit payment.

Payment Methods

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Other payment methods as indicated on our website

By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount of your order, including applicable taxes and shipping fees.

Order Confirmation

After you place an order, you will receive an email confirmation with your order details. This email confirms that we have received your order but does not guarantee acceptance of your order. We reserve the right to accept or decline your order for any reason.

Order Processing

We strive to process and ship orders promptly. However, order processing times may vary depending on product availability and other factors. We will notify you if there are any delays in processing your order.

Order Cancellations

You may cancel your order before it has been processed for shipping. To cancel your order, contact us at [email protected]. Once your order has been shipped, it cannot be canceled, and you will need to follow our return policy.

Shipping and Delivery

Shipping Methods

We offer worldwide shipping through various carriers. The available shipping methods and costs will be displayed at checkout. Shipping times may vary depending on your location and the selected shipping method.

Shipping Times

Estimated shipping times are provided for your convenience but are not guaranteed. We are not responsible for delays caused by the shipping carrier, customs clearance, or other factors beyond our control.

Shipping Fees

Shipping fees are calculated based on the weight, dimensions, and destination of your order. These fees will be displayed at checkout before you complete your purchase.

Customs and Duties

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are your responsibility and are not included in the purchase price or shipping fees. We recommend checking with your local customs office for more information.

Returns and Exchanges

Return Policy

We want you to be satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of receipt for a refund or exchange. To initiate a return, contact us at [email protected] for return instructions.

Return Conditions

To be eligible for a return, the following conditions must be met:

• The item must be in its original, unused condition.
• The item must be returned in its original packaging, including all tags and accessories.
• A copy of the original receipt or proof of purchase must be included with the return.

Return Shipping

You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect or defective item). We recommend using a trackable shipping method for returns, as we are not responsible for lost or damaged return shipments.

Refunds

Once we receive and inspect your return, we will process your refund. Refunds will be issued to the original payment method within 10 business days. Shipping fees are non-refundable.

Exchanges

If you wish to exchange an item, contact us at [email protected] for exchange instructions. Exchanges are subject to product availability. If the desired item is not available, we will process a refund.

Product Information

Product Descriptions

We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition for a refund or exchange.

Product Colors

We have made every effort to display the colors of our products accurately on our website. However, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.

Product Availability

Product availability is subject to change without notice. We reserve the right to limit the quantity of products we supply, to discontinue any product, and to refuse service to any customer.

Intellectual Property

Ownership

All content on our website, including text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Prodani Fashion Group or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Trademarks

Prodani Fashion Group and all related logos, product and service names, designs, and slogans are trademarks of Prodani Fashion Group. You may not use our trademarks without our prior written consent.

License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. This license does not include:

• The right to modify, reproduce, distribute, or create derivative works based on our content.
• The right to use any data mining, robots, or similar data gathering and extraction tools.
• The right to download (other than page caching) any portion of our website or any content without our prior written consent.

Any unauthorized use of our website or content will terminate the license granted by these Terms and Conditions.

User Conduct

You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:

• Use our website in any way that violates any applicable local, national, or international law or regulation.
• Use our website for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• Engage in any activity that interferes with or disrupts our website or services.
• Attempt to gain unauthorized access to any portion of our website, other accounts, computer systems, or networks connected to our website, through hacking, password mining, or any other means.
• Use any device, software, or routine to interfere with the proper working of our website or any transaction conducted on our website.
• Use our website to transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. These links are provided for your convenience and do not imply endorsement of the content or services provided by these websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

Disclaimers

No Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including:

• Warranties of merchantability, fitness for a particular purpose, non-infringement, and title.
• Warranties that the website will meet your requirements, be uninterrupted, timely, secure, or error-free.
• Warranties regarding the accuracy, completeness, or reliability of any information obtained from the website.

Limitation of Liability

To the fullest extent permitted by law, Prodani Fashion Group and its affiliates, officers, directors, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Loss of profits, revenue, data, or use.
• Any other damages arising from or related to your use of or inability to use our website or services.

Our total liability to you for any claims arising out of or related to these Terms and Conditions or your use of our website or services will not exceed the amount paid by you, if any, for accessing our website or purchasing our products.

Indemnification

You agree to indemnify, defend, and hold harmless Prodani Fashion Group and its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms and Conditions.
• Your use of our website or services.
• Your violation of any rights of another person or entity.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Albania, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions or your use of our website or services will be resolved in the courts of Albania.

Dispute Resolution

Informal Resolution

If you have any dispute or concern with us, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will use our best efforts to respond to your concerns and resolve the dispute.

Arbitration

If we are unable to resolve the dispute informally, you agree that any dispute arising out of or relating to these Terms and Conditions or your use of our website or services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Tirana, Albania, in the English language.

Class Action Waiver

You agree that any arbitration will be conducted on an individual basis and not as a class action or other representative action. You waive your right to participate in a class action or other representative proceeding against us.

Injunctive Relief

Notwithstanding the above, we may seek injunctive or other equitable relief to protect our intellectual property rights or prevent unauthorized use of our website or services in any court of competent jurisdiction.

Termination

We reserve the right to terminate or suspend your account and access to our website and services, without prior notice or liability, for any reason, including:

• Violation of these Terms and Conditions.
• Unauthorized use of our website or services.
• Engaging in conduct that we determine, in our sole discretion, is harmful to our interests or the interests of other users.

Upon termination, your right to use our website and services will immediately cease. If you wish to terminate your account, you may do so by contacting us at [email protected]. Termination of your account does not relieve you of any obligations or liabilities incurred prior to termination.

Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new terms on our website and updating the effective date. We encourage you to review these terms periodically to stay informed about your rights and obligations.

Effective Date

These Terms and Conditions are effective as of July 11, 2024.

Miscellaneous

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Prodani Fashion Group regarding your use of our website and services and supersede all prior and contemporaneous agreements, understandings, representations, and warranties, whether written or oral.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid, illegal, or unenforceable provision will be deemed modified to the extent necessary to make it valid, legal, and enforceable.

Waiver

Our failure to enforce any right or provision of these Terms and Conditions will not be deemed a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Prodani Fashion Group.

Assignment

You may not assign or transfer any of your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations under these terms without restriction.

Headings

The headings used in these Terms and Conditions are for convenience only and do not affect the interpretation of these terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: [email protected]
• Phone: +355 67 600 0062
• Address: Rruga Industriale, Tiranë, Albania

User-Generated Content

We may offer features that allow you to submit, post, or otherwise make available content, including product reviews, comments, photos, and other materials (collectively, "User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

User Content Guidelines

When submitting User Content, you agree to adhere to the following guidelines:

• Your content must be your original work and not infringe on the rights of any third party.
• Your content must not contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.
• Your content must not contain any false or misleading information.
• You must not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
• You must not upload or transmit any material that contains viruses or other harmful computer code.

We reserve the right to remove or modify any User Content that violates these guidelines or for any other reason, at our sole discretion.

Feedback

We welcome your feedback, comments, and suggestions for improving our website and services ("Feedback"). By submitting Feedback, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any media without restriction.

Communications

By using our website or providing your contact information, you agree to receive communications from us electronically. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our data collection and usage practices.

Consumer Rights

Nothing in these Terms and Conditions is intended to limit your rights as a consumer under applicable law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, so some of the disclaimers and limitations in these terms may not apply to you.

Force Majeure

We will not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, labor disputes, government actions, or interruptions in internet or telecommunications services.

Notices

All notices required or permitted under these Terms and Conditions will be in writing and delivered to:

• Prodani Fashion Group
• Rruga Industriale, Tiranë, Albania
• Email: [email protected]

Notices will be deemed given when received by us, or if sent by certified or registered mail, postage prepaid, on the third business day after mailing.

No Agency

Nothing in these Terms and Conditions creates any agency, partnership, joint venture, or employment relationship between you and Prodani Fashion Group. You do not have any authority to bind us in any respect whatsoever.

Survival

The provisions of these Terms and Conditions that by their nature should survive termination will survive, including the provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.